Customer invoice write-off journal can be created directly
from the general journal (in General Ledger module). This journal, if manually
created will have debit entry to ‘Customer’ (so that the entry passes through
the sub-ledger / memorandum ledger) and the credit entry to ledger code which
is created for write-offs.
There is one more standard out of the box way to create the
write-off journal in AX. For this the user should navigate to the collections
module and select the particular invoice which he/she needs to write-off. Click
on the write-off button and then click 'Ok' on the next screen that appears.
After the processing a message window appears informing the
user that the (write-off) General journal (with the number) is created
and is ready to be posted.
This journal also has the customer (personal account) on the
debit side (in-effect affecting the control / summary account .i.e. Account
receivables) and the ledger code for write-off on the credit side. This means
that the ledger and sales sub-ledger are both updated at the same time. The
selection of customer on the debit side is obvious as the write-off button was
clicked from the invoice belonging to that customer. But where from the credit
side of the journal .i.e. the write-off ledger code is selected??
This is selected from the setup done at the ‘Customer
posting profile’ form.
The debit side account associated with the customer also
comes from the customer posting profile.
The general journal can then be posted or submitted for
approval if the workflow for general journal approval is created and activated
for it.
Once the journal is posted, following are accounts that are
affected.
Thanks
Sarang
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